Aistatine
✦ Frequently asked questions

Answers before you start.

Straight answers about how the current Aistatine app works.

Using the editor

What videos can I upload?

The current upload flow accepts browser-supported MP4, WebM and MOV clips up to two minutes. Codec support varies by browser.

Does Aistatine edit my video automatically?

It proposes transcript-based moments and captions. You can change cuts, transcript text, styling, graphic timing, framing and aspect ratio in Studio before export.

Which languages are supported?

Automatic transcription currently supports English best. Review captions carefully, especially names and unusual terms.

Will motion graphics always find an image?

The app searches for relevant licensed vector artwork when available and screens unsuitable results. If no appropriate image is available, a text-only graphic can be used. Review the visual and downloaded artwork credits before publishing.

Projects and payments

Where is my video stored?

On the hosted site, the source video and edit are saved in the current browser's local storage. They are not backed up across devices. Clearing site data, switching browser or storage eviction can remove the project.

How do I sign in?

After Create, Studio accepts Google sign-in or an email sign-in link. Open an email link in the same browser that requested it.

How does export payment work?

The export screen shows the $1 USD price for one finished render. Review the displayed amount and checkout terms before completing payment.

Can I render on my own device?

Yes. The hosted app uses your device to encode the final MP4. A recent Chrome or Edge browser with H.264 and AAC support and enough memory is recommended. Keep the export tab open until the download link appears.

Can a failed render be retried?

A failed render can be retried with the same verified checkout. After a successful finished render, a new export requires a new checkout.

Still need help?

Visit the contact page or email [email protected] with the issue and browser you used. Please do not send passwords or payment card numbers.